Meridian Digital Support

Hi, what are you looking for?

Search our knowledge base or explore popular categories below.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Sandbox environments

Free, isolated test environments that mirror production behaviour.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

FAQ

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

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